Finance and Utility Technician
This position performs technical duties in support of county financial operations, including utility billing
Answers telephone and greets visitors; provides information and assistance; refers to appropriate
Assists water utility customers with questions and concerns; provides information and assistance.
Resolves billing problems for customers; makes account adjustments as directed.
Prepares work orders for the Water Superintendent.
Prepares and prints water bills and mails to customers.
Opens new customer accounts; updates customer account information; closes accounts.
Sets up customer automatic draft payments.
Receives and processes funds from other county departments.
Issues business licenses, alcohol licenses, and golf cart decals.
Serves as a liaison between customers and the solid waste management contractor.
Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of county utility billing policies and procedures.
Knowledge of county accounts receivable policies and procedures.
Skill in the use of computers and job-related software programs.
Skill in the provision of customer services.
Skill in the analysis of problems and the development and implementation of solutions.
Skill in oral and written communication.
The Finance Director assigns work in terms of general instructions. The supervisor spot-checks
completed work for compliance with procedures, accuracy, and the nature and propriety of the results.
Guidelines include county and department policies and procedures. These guidelines are generally clear
and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related technical duties. The need for accuracy contributes to the complexity
of the position.
The purpose of this position is to perform technical duties in support of county utility billing and
other functions. Successful performance contributes to the efficiency, effectiveness, and accuracy of
Contacts are typically with co-workers, other county employees, customers, and members of the
Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting,
standing, stooping, bending, crouching, or walking. The employee frequently lifts light and heavy
The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
Knowledge and level of competency commonly associated with completion of specialized training in
the field of work, in addition to a high school diploma.
Sufficient experience to understand the basic principles relevant to the major duties of the position,
usually associated with the completion of an apprenticeship/internship or
Job Type : Full-Time